Brigade Telematics

FAQs and Tech Tips

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Brigade Telematics View - Ports

Related Products – MDR Dashboard 6.0 (Server Mode) Brigade Telematics users only

This document is only relevant for users with issues logging in. In most cases, this will not be required.

For Brigade Telematics users that are within a network that blocks incoming and outgoing traffic please provide this document to the network administrator to update the firewall.

The following ports need to be allowed on the user’s network:

  • 3113
  • 5556
  • 7264
  • 8081
  • 12020
  • 12040
  • 12045
  • 12047
  • 12050
  • 12055
  • 12056
  • 17891

To restrict the destination network traffic, ‘ping’ the given domain name to obtain the IP address which will only allow access to the Brigade Telematics service. The domain name will resemble xxxx.brigadecloud.com (xxxx = the customer-specified sub-domain).

Currently, the MDR Dashboard 6.0 is not compatible with a proxy.

For support, please contact MDR Support on 01322 897706 or [email protected]

Download document.

How to log onto Brigade Telematics Services
Brigade Telematics View - Ports

Related Products – MDR Dashboard 6.0 (Server Mode) BRIDGE USA users only

This document is only relevant for users with issues logging in. In most cases, this will not be required.
For Brigade Telematics users that are within a network that blocks incoming and outgoing traffic please provide this document to the network administrator to update the firewall.

The following ports need to be allowed on the user’s network:

  • 3113
  • 5556
  • 7264
  • 8081
  • 12020
  • 12040
  • 12045
  • 12047
  • 12050
  • 12055
  • 12056
  • 17891

To restrict the destination network traffic, ‘ping’ the given domain name to obtain the IP address which will only allow access to the Brigade Telematics service. The domain name will resemble xxxx.brigadecloudusa.com (xxxx = the customer-specified sub-domain).

Currently, the MDR Dashboard 6.0 is not compatible with a proxy.

For support, please contact Brigade Cloud Services on either +1 260 766 4343 (Ex 119) or at [email protected]

Download document.

Brigade Telematics View - Ports

Related Products – MDR Dashboard 6.0 (Server Mode) Brigade Telematics Canada users only

This document is only relevant for users with issues logging in. In most cases, this will not be required.

For BRIDGE users that are within a network that blocks incoming and outgoing traffic please provide this document to the network administrator to update the firewall.

The following ports need to be allowed on the user’s network:

  • 3113
  • 5556
  • 7264
  • 8081
  • 12020
  • 12040
  • 12045
  • 12047
  • 12050
  • 12055
  • 12056
  • 17891

To restrict the destination network traffic, ‘ping’ the given domain name to obtain the IP address which will only allow access to the Brigade Telematics service. The domain name will resemble xxxx.brigadecloudusa.com (xxxx = the customer specified sub-domain).

Currently, the MDR Dashboard 6.0 is not compatible with a proxy.

For support, please contact Brigade Cloud Services on either 647 229 3887 or at [email protected]

Download document.

None.

Contact Brigade Technical Support

If you still require further support, you can reach our technical support team through support lines.

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