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Mobile Digital Recording
FAQs, Tech Tips and Diagonstic Workflows
FAQ’s
With the Brigade Mobile Digital Recorder (MDR) 600 Series, how is the footage downloaded?
MDR 600 Series
 |
 |
MDR-641 |
MDR-644 |
What is required:
1. Software – MDR Dashboard 6.0 onwards. Download here: MDR DASHBOARD 6.0
2. MDR-USB-B-02 (5195) MDR USB A to B Cable (USB 3.0)
[For the MDR-641 the MCU Reader and Cable MDR-MCU-R-01 (7053) is also required]
3. MDR-KEY-01 (4891) MDR Security Key
With the Brigade Mobile Digital Recorder (MDR) 500 Series, how is the footage downloaded?
MDR 500 Series
 |
 |
MDR-504 |
MDR-508 |
What is required:
1. Software – MDR Dashboard 6.0 onwards. Download here: MDR DASHBOARD 6.0
2. MDR-USB-B-02 (5195) MDR USB A to B Cable (USB 3.0)
OR MDR-USB-B-01 (4884) MDR USB A to B Cable (USB 2.0) [This will not support USB 3.0 transfer speeds]
3. MDR-KEY-01 (4891) MDR Security Key
With the Brigade Mobile Digital Recorder (MDR) 400 Series, how is the footage downloaded?
MDR 400 Series
 |
 |
MDR-404 |
MDR-408 |
What is required:
1. Software – MDR Dashboard 6.0 onwards. Download here: MDR DASHBOARD 6.0
2. MDR-USB-B-02 (5195) MDR USB A to B Cable (USB 3.0)
OR MDR-USB-B-01 (4884) MDR USB A to B Cable (USB 2.0) [This will not support USB 3.0 transfer speeds]
3. MDR-KEY-01 (4891) MDR Security Key
With the Brigade Mobile Digital Recorder (MDR) 300 Series, how is the footage downloaded?
MDR 300 Series
 |
 |
MDR-304 |
MDR-304A |
What is required:
1. Software – HDD Viewer for MDR-304 – HDD Viewer 2.37 and for MDR-304A – HDD Viewer 2.05.12
2. USB-001 (2918) Mini USB to USB A cable
3. MDR-304-SK (2994) or MDR-KEY-01 (4891) MDR Security Key.
MDR-304 User Manual & MDR-304A User Manual
I have the MDR Dashboard or HDD Viewer software, but why does it not see the HDD when connected?
For the MDR 300 and MDR 400 Series you will need to run the Dashboard in Administration mode. Right-click the desktop icon and select “RUN AS ADMINISTRATOR”
Tech Tips
MDR Dashboard 5.0 Download
MDR Formatting Storage
MDR Identification & Software
MDR Dashboard Clipping Videos
MDR Check Password Message
MDR Video Loss
MDR Local Mode Login Details
MDR Changing the Recorded Video Resolution
MDR Dashcam Voice Guidance Volume Adjustment
MDR Single IP Camera Installation
How to log onto BRIDGE Services
MDR – Recording Backeye®360 to MDR-641
MDR Installing Brigade Van MDR Mirror Monitor
Diagnostic Workflows
Cannot see MCU on the MDR-Dashboard 5.0
Contact Brigade Technical Support
If you still require further support, you can reach our technical support team through support lines.
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