Mobile Digital Recorder Software & Firmware Guide

Important

We continuously make improvements to our products and services to bring our customers the latest features and benefits to their own fleet of vehicles. As such it is vital that you run the latest and appropriate software and firmware.

To guarantee that you are running the latest MDR software and firmware please follow the below questions and subsequent guide. This includes if you have just received delivery of new MDR units.

BRIDGE Cloud Users

BRIDGE customers using MDR-500 models must update to the new Dashboard software (2.3.1.0.55).

Which MDR model do I have?

MDR-400

MDR-500

Users of MDR-400 models will need to download and install a software patch to enable local mode downloads with the new Dashboard Software (2.3.1.0.55).

Firmware

When you receive delivery of a new MDR-500 you will need to download the latest Dashboard Software (2.3.1.0.55) in order to be able to carry out local downloads from the MDR Hard-drive.

Firmware

What do I need to do next?

MDR users connected to BRIDGE Cloud Service

Are you running a combination MDR-400 and MDR-500 in your fleet?

MDR users not connected to the BRIDGE Cloud Service

Are you running a combination MDR-400 and MDR-500 in your fleet?

Users with their own 4G or Wifi Setup

Please download this guide.