Warranty Cover

Brigade’s liability in respect of the sale and supply of products and/or services, and under any warranties as per our Standard Terms and Conditions of Sale and/or Official Warranty Documentation, are strictly subject to the following conditions.

For the purposes of these warranty conditions, any reference to “you” shall include a customer, purchaser, reseller, installer, end-users or anyone else, who buys, handles, uses or installs our products and/or services.

PLEASE ENSURE THAT YOU READ AND UNDERSTAND THE FOLLOWING:

1. Our products are supplied as an aid to safety and they DO NOT replace the operator’s and/or driver’s obligation to ensure the safety of the vehicle or machine, the proper and safe operation of the vehicle or machine and nor do they replace your obligations to ensure the safety and suitability of the vehicle or machine.
2. You are responsible for ensuring that our products are suitable and appropriate for your or any third party’s specific needs and/or that they are compatible with all other systems and components that make up a relevant vehicle or machine.
3. You are responsible for ensuring that system configurations (reaction times, detection areas etc) meet with your operational and safety requirements.
4. You are responsible for ensuring that the vehicles or machines into which our products are incorporated are safe, suitable for the purpose and driven or operated responsibly and safely.
5. All of our products must be fitted by a suitably qualified person.
6. All of our products must be fitted, maintained, stored, tested and otherwise cared for in accordance with our written instructions.
7. Our products must only be used for their intended purpose and not for any other purpose.
8. You must not adapt, modify or disassemble our products without our prior written consent.
9. You must ensure that the serial numbers, product numbers and any warnings that are attached to the products remain fixed to the relevant product at all times.
10. You must ensure that all user manuals and other instructions for the safe and proper use of our products are provided to the driver and/or operators of the vehicle or machine.
11. You are responsible for checking and ensuring that all relevant software updates are downloaded to the products promptly if we make these available to you.
12. If any of our products become damaged for any reason whatsoever, it must immediately stop being used and/or relied upon. We cannot accept liability for any claims relating to the use of a damaged product.
13. We use reasonable endeavours to ensure that the products comply with the applicable laws in the countries where we directly distribute the products and the relevant compliance declarations will be displayed on the product packaging and/or included in our product catalogue. It remains your responsibility to ensure that products and services supplied to you comply with all applicable laws and regulations of the countries in which it is to be used and/or installed and/or resold.
14. Brigade does not have any control over and cannot be responsible for the quality and specifications of third-party products and how or whether they work with or adversely affect our products. As such, we will have no liability for any claim of any kind to the extent that it results from the combination, operation or use of our products with equipment, devices or products not supplied by us, if a claim would not have occurred but for such combination, operation or use.
15. To the extent that our products are reliant upon third party software, software interfaces, satellite and mobile network coverage, we cannot accept liability for any failures caused by such third-party software or software interfaces or lack of internet, satellite or mobile network coverage.

Full details of Brigade’s Terms and Conditions can be found here.